Refund policy

Emanohub, we want you to be satisfied with your purchase. If you are not completely satisfied with your order, we offer **free returns and refunds within 30 business days*, subject to the terms below.

## 1. Return Period

Customers may request a return within *30 business days* of receiving their order.

To start a return, please contact our customer support team at:

*Email:* support@emanohub.com
*Phone:* +1 240-525-8978

Please include your order number and the reason for your return request.

## 2. Eligibility for Returns

To be eligible for a return, the product should generally:

* Be purchased directly from Emanohub.
* Be returned within 30 business days of delivery.
* Be unused or in acceptable condition.
* Include the original packaging and accessories, where applicable.
* Include all items originally supplied with the order.

Certain products may be subject to additional return requirements or restrictions where permitted by applicable law.

## 3. Free Returns

Emanohub provides *free returns* for eligible products within the 30-business-day return period.

Once your return request is approved, we will provide instructions for returning the product.

Customers should not send products back to an address other than the return address or instructions provided by Emanohub.

## 4. Damaged or Incorrect Products

If you receive a product that is damaged, defective, incorrect, or significantly different from what you ordered, please contact us as soon as possible.

Please provide:

* Your order number
* A description of the issue
* Photos or videos of the product and packaging, if requested

We will review the situation and provide an appropriate resolution, which may include a replacement, return, or refund.

## 5. Refund Process

Once your returned product has been received and reviewed, we will process the applicable refund.

Approved refunds will generally be issued to the *original payment method* used to place the order.

After we process the refund, the time required for the funds to appear in your account may depend on your bank or payment provider.

## 6. Full Refunds

Eligible customers may receive a full refund for returned products when the return meets the requirements of this policy.

Original shipping charges, if any, may be handled according to the circumstances of the order and applicable law.

## 7. Refund Delays

If you have been notified that your refund has been processed but you have not yet received the funds, please first check with your bank or payment provider.

If the refund still does not appear after the applicable processing period, please contact us at support@emanohub.com, and we will assist you.

## 8. Order Cancellation

If you want to cancel your order, please contact us as soon as possible.

We will make reasonable efforts to cancel orders that have not yet been processed or shipped.

If an order has already been shipped, you may need to receive the order and follow the applicable return procedure.

## 9. Non-Returnable Items

Where permitted by applicable law, certain products may not be eligible for return due to their nature, hygiene requirements, personalization, or other applicable restrictions.

If a product has specific return restrictions, those restrictions will be communicated on the applicable product page or at the time of purchase.

## 10. Return Address

Please do not send a return to our business address unless our customer support team specifically instructs you to do so.

We will provide the appropriate return instructions after reviewing your return request.

## 11. Contact Us

For questions about returns or refunds, please contact:

*Emanohub*

*Address: 1603 Capitol Ave Cheyenne, Wyoming 82001 United States

*Email:* support@emanohub.com

*Phone:* +1 240-525-8978

*Website:* emanohub.com

Our customer support team will be happy to assist you with your return or refund request.

Thank you for choosing *Emanohub*